Shipping policy

How are the artworks packaged?

The works are packaged by qsqart and follow a standardized packaging process.

Ships in a tube

(Only canvas) The item will arrive rolled in a dent-resistant tube. This method is especially safe for oversized works and provides lower shipping costs as well. Rolled works can be easily stretched (for canvas works, i.e., placed onto wooden stretcher bars) and/or framed by a local framer upon arrival. Upon immediate delivery, we highly recommend you send any works on paper directly to your framer for cautious, professional unrolling of the artwork.

Ships in a cardboard box

(Small-size artwork with stretched/framed) The item will ship flat in a sturdy, well-protected cardboard box. We ensure artworks are shipped according to our very high standards. Expect your artwork to arrive with plenty of support packaged in to make its journey as safe as possible as it travels from qsqart to your home.

Ships in a crate

(Large-size artwork with stretched/framed) The item will ship in a wooden crate. Large artworks are shipped in a very sturdy crate that is built for shipping art all around the world. The crate will contain packaging materials that meet our strict guidelines to keep it firmly in place during its journey and will be tightly sealed together.

How long does delivery take?

Shipping time: Generally 5–7 days via DHL/FedEx.

Creating time: 1–2 weeks to be hand-painted by professional artists after the payment has been processed. The work you ordered will be created by the artist of the original painting.

During the creation process, the artist will share photos and videos of your artwork. You’ll be able to share your thoughts and preferences—for example, about colors and shades. The artist will make any necessary changes. Only when you're completely satisfied with the painting will we ship it to you.

Delivery time depends on your location. Orders processed here typically take 5–7 business days to arrive. Delivery details will be provided in your confirmation email.

Who takes care of the delivery?

Depending on the destination and the size of the artwork, we use delivery companies such as DHL, FedEx, or TNT, as well as specialist art delivery services.

Which countries do you deliver to?

We deliver worldwide—or at least to all countries served by our shipping partners. If you have any concerns, don’t hesitate to contact us at info@qsqart.com. We’ll do our best to find a delivery solution—even if you live on a desert island!

How much does shipping cost?

Shipping costs are included in the price, regardless of destination.

Is the delivery of the artwork insured?

Absolutely! qsqart organizes and insures the transport of every artwork. You don’t need to worry—there are no hidden costs.

If I buy several artworks, will they be delivered at the same time?

Under normal circumstances, yes—they may be delivered at the same time.

Can I get artworks delivered to a different country or to a different person?

Yes. We will deliver the artwork to the address you provide at checkout. Usually, we arrange the delivery with the person whose name and contact details you provided. If it’s a gift or a surprise, just let us know at info@qsqart.com!